At Ipsweep Cleaning (“we”, “our”, or “us”), we are committed to protecting your privacy and handling your personal information responsibly and in accordance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR).

This Privacy Policy explains how we collect, use, and protect your information when you use our website or services.

1. Who We Are

Ipsweep Cleaning is a domestic cleaning business providing home cleaning services in the United Kingdom. 

Ipsweep Cleaning is a trading name of Edward Leland.

If you have any questions about this Privacy Policy or your personal data, you can contact us at:

• Email: info@ipsweepcleaning.co.uk
• Phone: 01473 875 209
• Address: 50 Princes Street, Ipswich, Suffolk IP1 1RJ

2. Information We Collect

We may collect the following personal information when you contact us, request a quote, or use our services:

• Name
• Email address
• Phone number
• Home address
• Details about the cleaning services requested
• Payment information (if applicable)
• Communications you send to us

We may also automatically collect limited technical information through cookies and analytics tools, including:

• IP address
• Browser type
• Device information
• Website usage data

3. How We Use Your Information

We use your information to:

• Provide and manage our cleaning services
• Respond to enquiries and provide quotes
• Schedule appointments
• Process payments
• Improve our website and services
• Send service-related communications
• Comply with legal obligations

We will only use your personal information where we have a lawful basis to do so.

4. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties where necessary to operate our business, such as:

• Payment processors
• Website hosting providers
• Booking or scheduling software providers
• Accountants or legal advisers

All third parties are required to keep your information secure and confidential.

5. Data Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We only keep your personal information for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements.

7. Your Rights

Under UK data protection law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your data
• Object to certain processing
• Withdraw consent where applicable
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us using the details above.

8. Cookies

Our website only uses essential cookies required for the basic operation and security of the website. We do not use advertising or tracking cookies such as Google Analytics or Facebook Pixel. 

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Ipsweep Cleaning
Email: info@ipsweepcleaning.co.uk
Phone: 01473 875 209